]

Punctuality;

• Appointments are necessary and, if possible, should be made between one-to-two months in advance, preferably in writing.

• You should arrive at meetings on time or slightly early. Arriving late is an insult and could negatively affect your relationship

• Business is hierarchical. Decisions are unlikely to be made during the meetings you attend.

   

Seating arrangements; 

• Guests are generally escorted to their seats, which are in descending order of rank. Senior people generally sit opposite senior people from the other side.

   

Order of speaking; 

• Only senior members of the negotiating team will speak.

• If the question was direct to you you can answer. Otherwise, do not.
   

How do people address each other in China?

• Chinese will state their last name first, followed by the given name.

• Never call someone by only his or her last name. Unless specifically asked, do not call someone by his or her first name.

• If you do not know the person's name, call him "Mr" or if women "Miss".